Good news at HP… Meg Whitman, CEO, “gets” Social! Coming off the two and half day Customer Experience Conference, a key statistic was shared - a single knowledge article in HP’s Support Forum is viewed on average 2,000 times. Not bad when you think about it. HP Experts, the top community forum authors, are devoting up to 30 hours a week developing high quality content and evaluating forum peer’s content all because they are HP’s biggest fans! Patricia Graca, HP Printing and Personal Systems Social Media Support Director, and her team have been working hard to foster their interest and reward their support. Their study into the top motivator for this high power team? Desire to help others. How many times have you found a tip or trick and wanted to share it with the world? If your expertise is with HP products and services, wait no further. Join HP Community and begin to reap the benefits that Patricia and team have architected.
Comments