Reflection… A Critical Tool for Leaders
Reflection a critical tool for Leaders and Conflict Managment
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Loretta Garcia
May 19, 20212 min
Pandemic Disruptions & Opportunities
In the area of disruptions, my experience is different than the norm. For many in the Pandemic the scales tipped either to tremendous...
Loretta Garcia
Jan 7, 20212 min
What are the Most Important Leadership Skills to Sharpen in 2021?
Consider the leadership skills of finding common ground and collaboration as you begin 2021. Highlighted in the Otsego County Chamber's...
Loretta Garcia
Aug 1, 20182 min
Three Keys to Successful Collaboration
Three keys to a successful collaboration that I found are: 1. Define a clear purpose & vision ...
Loretta Garcia
Mar 17, 20182 min
What is the Vibe of Your Tribe?
People will work harder and use their discretionary time toward team goals based on their motivators, not yours! That is why...
Loretta Garcia
Mar 12, 20181 min
What are the Top 3 Reasons to Attend the Manufacturing Mini Job Fair?
Be sure to attend the Manufacturing Mini Job fair at the Otsego County Chamber of Commerce on Friday March 16th from 2p to 5:30p. Here's...
Loretta Garcia
Feb 12, 20181 min
Are these Six Skills in your Leadership Toolkit?
Consider these two facts as you reflect on what skills to add to your 2018 leadership development plan. 89% of executives rate the need...
Loretta Garcia
Oct 20, 20172 min
Small Business Saturday is in 36 days...
what does this mean for B2B? October 20, 2017 | Loretta T. Garcia For many small companies the Saturday after Thanksgiving is the...
Loretta Garcia
Dec 8, 20151 min
How to enhance Cx and do more with less?
Is your organization trying to do more with less these days? If it’s any consolation, you are not alone. In today’s economy it seems...
Loretta Garcia
Nov 3, 20152 min
Filling in the gaps of customer experience
November 3, 2015 | Your in-house team operates like a well-oiled machine. They are adept at managing engagement through all the...
Loretta Garcia
Jan 1, 20145 min
What Metrics that Matter Most?
January 1, 2014 | Before determining the metrics matter the most for managing customer engagement, it is important to understand what we...
Loretta Garcia
Aug 20, 20131 min
Who are the leading CEOs that "get" Social?
Good news at HP… Meg Whitman, CEO, “gets” Social! Coming off the two and half day Customer Experience Conference, a key statistic was...
Loretta Garcia
Jun 9, 20121 min
What happens when digital Brands connect?
Truly we see more focus on digital brands connecting with customers. But I enjoyed this witty repartee between two powerful market...
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